TBU Publications
Repository of TBU Publications
Statistics
DSpace Repository
Contact Us | Language: čeština English
JavaScript is disabled for your browser. Some features of this site may not work without it.
Statistics
Total Visits
| Views | |
|---|---|
| The mediating effects of switching costs on the relationship between service quality, customer satisfaction and customer loyalty: A study in retail banking industry in Vietnam | 2043 |
Total Visits Per Month
| September 2025 | October 2025 | November 2025 | December 2025 | January 2026 | February 2026 | March 2026 | |
|---|---|---|---|---|---|---|---|
| The mediating effects of switching costs on the relationship between service quality, customer satisfaction and customer loyalty: A study in retail banking industry in Vietnam | 58 | 54 | 70 | 90 | 75 | 63 | 5 |
File Visits
| Views | |
|---|---|
| Fulltext_1008662.pdf | 763 |
Top country views
| Views | |
|---|---|
| United States | 1053 |
| Vietnam | 207 |
| Indonesia | 101 |
| India | 57 |
| China | 54 |
| Armenia | 48 |
| Australia | 34 |
| Malaysia | 34 |
| Japan | 33 |
| Germany | 31 |
Top cities views
| Views | |
|---|---|
| Ashburn | 693 |
| Hanoi | 113 |
| Ho Chi Minh City | 50 |
| San Diego | 33 |
| Tokyo | 31 |
| Fairfield | 30 |
| Louisville | 23 |
| San Mateo | 23 |
| Delhi | 19 |
| Jakarta | 19 |
