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| The mediating effects of switching costs on the relationship between service quality, customer satisfaction and customer loyalty: A study in retail banking industry in Vietnam | 2019 |
| srpen 2025 | září 2025 | říjen 2025 | listopad 2025 | prosinec 2025 | leden 2026 | únor 2026 | |
|---|---|---|---|---|---|---|---|
| The mediating effects of switching costs on the relationship between service quality, customer satisfaction and customer loyalty: A study in retail banking industry in Vietnam | 32 | 58 | 54 | 70 | 90 | 75 | 44 |
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