Publikace UTB
Repozitář publikační činnosti UTB

Workplace support and service-oriented organisational citizenship behaviour: The mediating role of psychological empowerment and affective commitment

Repozitář DSpace/Manakin

Zobrazit minimální záznam


dc.title Workplace support and service-oriented organisational citizenship behaviour: The mediating role of psychological empowerment and affective commitment en
dc.contributor.author Nguyen, Le-Hoang Long
dc.contributor.author Nguyen, Thi Thu Huong
dc.contributor.author Ho, Viet-Anh
dc.relation.ispartof Cogent Business and Management
dc.identifier.issn 2331-1975 Scopus Sources, Sherpa/RoMEO, JCR
dc.date.issued 2022
utb.relation.volume 9
utb.relation.issue 1
dc.type article
dc.language.iso en
dc.publisher Taylor and Francis
dc.identifier.doi 10.1080/23311975.2022.2131984
dc.relation.uri https://www.tandfonline.com/doi/full/10.1080/23311975.2022.2131984
dc.relation.uri https://www.tandfonline.com/doi/pdf/10.1080/23311975.2022.2131984?needAccess=true
dc.subject affective commitment en
dc.subject aviation en
dc.subject perceived supervisor support en
dc.subject perceived organisational support en
dc.subject psychological empowerment en
dc.subject service-oriented OCB en
dc.description.abstract The purpose of this study is to examine the mechanism underpinning the relationship between perceived supervisor support, perceived organisational support, and service-oriented organisational citizenship behaviour. The data was collected from 250 flight attendants working in airline companies, and structural equation model modelling using M-plus 7.0 was employed to test the hypotheses. This research provides evidence for the association between psychological empowerment, affective commitment, and service-oriented organisational citizenship behaviour. Additionally, perceived organisational support, psychological empowerment, and affective commitment were found to mediate the relationship between employees’ perceptions of the support from their supervisor and their service-oriented citizenship behaviour. In addition to contributing to the current literature, this research also suggests important implications for managers and practitioners in airlines. © 2022 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license. en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1011184
utb.identifier.obdid 43883670
utb.identifier.scopus 2-s2.0-85139747775
utb.identifier.wok 000866234500001
utb.source j-scopus
dc.date.accessioned 2022-10-26T13:40:46Z
dc.date.available 2022-10-26T13:40:46Z
dc.description.sponsorship IGA/FaME/2020/011
dc.rights Attribution 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by/4.0/
dc.rights.access openAccess
utb.contributor.internalauthor Nguyen, Thi Thu Huong
utb.contributor.internalauthor Ho, Viet-Anh
utb.fulltext.affiliation Nguyen Le-Hoang Long1*, Nguyen Thi-Thu Huong2 and Ho Viet–Anh *Corresponding author: Nguyen Le-Hoang Long, University of Economics Ho Chi Minh City (UEH University), Vietnam E-mail hoanglong.tccb@gmail.com Reviewing editor: Pablo Ruiz, Universidad de CastillaLa Mancha, SPAIN Author details Nguyen Le-Hoang Long1 E-mail: hoanglong.tccb@gmail.com ORCID ID: http://orcid.org/0000-0002-2171-9327 Nguyen Thi-Thu Huong2 Ho Viet–Anh2 1 University of Economics Ho Chi Minh City (UEH University), Vietnam. 2 Faculty of Management and Economics, Tomas Bata University in Zlín, Vietnam, Czech Republic
utb.fulltext.dates Received: 30 March 2021 Accepted: 29 September 2022 Published online: 11 Oct 2022
utb.fulltext.sponsorship The authors are thankful to the Internal Grant Agency of FaME TBU in Zlín no. IGA/FaME/2020/011 - Investigation of the current economic topics in the Southeast Asia region for financial support to carry out this research.
utb.wos.affiliation [Nguyen Le-Hoang Long] Univ Econ Ho Chi Minh City, UEH Univ, Ho Chi Minh City, Vietnam; [Nguyen Thi-Thu Huong; Ho Viet-Anh] Tomas Bata Univ Zlin, Fac Management & Econ, Zlin, Czech Republic
utb.scopus.affiliation University of Economics Ho Chi Minh City (UEH University), Viet Nam; Faculty of Management and Economics, Tomas Bata University in Zlín, Czech Republic
utb.fulltext.projects IGA/FaME/2020/011
utb.fulltext.faculty Faculty of Management and Economics
utb.fulltext.ou -
Find Full text

Soubory tohoto záznamu

Zobrazit minimální záznam

Attribution 4.0 International Kromě případů, kde je uvedeno jinak, licence tohoto záznamu je Attribution 4.0 International