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Browsing by Author "Phan, Quyen Phu Thi"

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Customer Relationship Management (CRM) in small and medium tourism enterprises: A dynamic capabilities perspective

Ngo, Minh Vu; Pavelková, Drahomíra; Phan, Quyen Phu Thi; Nguyen, Ninh Van (University of Rijeka, 2018)
Enhancing the organizational citizenship behavior for the environment: the roles of green training and organizational culture

Pham, Than Nhat; Phan, Quyen Phu Thi; Tučková, Zuzana; Vo, Thi Nga; Nguyen, Lien H. L. (De Gruyter Poland Sp Zoo, 2018)
Financial capability and technology implications for online shopping

Çera, Gentjan; Phan, Quyen Phu Thi; Androniceanu, Armenia; Çera, Edmond (Technical University of Liberec, 2020)
The mediating effects of switching costs on the relationship between service quality, customer satisfaction and customer loyalty: A study in retail banking industry in Vietnam

Ngo, Minh Vu; Phan, Quyen Phu Thi; Nguyen, Ninh Van; Vu, Hieu Minh (ExcelingTech, 2019)
The relationship between website design and positive eWOM intention: Testing mediator and moderator effect

Phan, Quyen Phu Thi; Pilík, Michal (Vilnius Gediminas Technical University, 2018)

Now showing items 1-5 of 5

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