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Customer Relationship Management (CRM) in small and medium tourism enterprises: A dynamic capabilities perspective

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Citace článku v časopise:
NGO, Minh Vu, Drahomíra PAVELKOVÁ, Quyen Phu Thi PHAN a Ninh Van NGUYEN. Customer Relationship Management (CRM) in small and medium tourism enterprises: A dynamic capabilities perspective. Tourism and Hospitality Management [online]. 2018, vol. 24, iss. 1, s. 63-86. [cit. 2020-10-01]. ISSN 1330-7533. Dostupné z: https://hrcak.srce.hr/200247.

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