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Can Alexa serve customers better? AI-driven voice assistant service interactions

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Citace článku v časopise:
MALODIA, Suresh, Alberto FERRARIS, Mototaka SAKASHITA, Amandeep DHIR a Beáta GAVUROVÁ. Can Alexa serve customers better? AI-driven voice assistant service interactions. Journal of Services Marketing [online]. 2022 [cit. 2024-06-18]. ISSN 0887-6045. Dostupné z: https://www.emerald.com/insight/content/doi/10.1108/JSM-12-2021-0488/full/html.

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