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| Moderating and mediating effects of switching costs on the relationship between service value, customer satisfaction and customer loyalty: Investigation of retail banking in Vietnam | 1792 |
| září 2025 | říjen 2025 | listopad 2025 | prosinec 2025 | leden 2026 | únor 2026 | březen 2026 | |
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| Moderating and mediating effects of switching costs on the relationship between service value, customer satisfaction and customer loyalty: Investigation of retail banking in Vietnam | 40 | 12 | 25 | 12 | 20 | 7 | 8 |
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| Fulltext_1007431.pdf | 1136 |
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