Teaching business process management: Improving the process of process modelling course

Hrabal, Martin; Opletalová, Michaela; Tuček, David

dc.title	Teaching business process management: Improving the process of process modelling course	en
dc.contributor.author	Hrabal, Martin
dc.contributor.author	Opletalová, Michaela
dc.contributor.author	Tuček, David
dc.relation.ispartof	Journal of Applied Engineering Science
dc.identifier.issn	1451-4117 Scopus Sources, Sherpa/RoMEO, JCR
dc.date.issued	2017
utb.relation.volume	15
utb.relation.issue	2
dc.citation.spage	113
dc.citation.epage	121
dc.type	article
dc.language.iso	en
dc.publisher	Institut za Istrazivanja
dc.identifier.doi	10.5937/jaes15-12172
dc.relation.uri	http://scindeks.ceon.rs/Article.aspx?artid=1451-41171702113H
dc.subject	Active learning	en
dc.subject	Business process management	en
dc.subject	Higher education	en
dc.subject	Process improvement	en
dc.subject	Process modelling	en
dc.description.abstract	Process approach is a part of many organizations' management systems. Process oriented organizations focus on value added processes, their management, performance measurement, improvement and automation. However, in many higher education institutions is not process management implemented and its teaching does not always correspond with business needs and practice. This paper deals with the latter side of process management in higher education - course of process management held at Faculty of management and economics of Tomas Bata University in Zlín. The main purpose of the paper is to present the results of the research among Czech universities and their approach to BPM education and a case study of process management course and its improvement at Faculty of Management and Economics at Tomas Bata University in Zlín. To improve the course, the very aspects of process management such as customer focus or performance measurement were applied. The performed action research is then described in form of the case study.	en
utb.faculty	Faculty of Management and Economics
dc.identifier.uri	http://hdl.handle.net/10563/1007224
utb.identifier.obdid	43876633
utb.identifier.scopus	2-s2.0-85023160513
utb.source	j-scopus
dc.date.accessioned	2017-09-03T21:40:02Z
dc.date.available	2017-09-03T21:40:02Z
dc.rights	Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri	https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rights.access	openAccess
utb.contributor.internalauthor	Hrabal, Martin
utb.contributor.internalauthor	Opletalová, Michaela
utb.contributor.internalauthor	Tuček, David
utb.fulltext.affiliation	Martin Hrabala* Tomas Bata University in Zlín, Zlín, Czech Republic Michaela Opletalováb Tomas Bata University in Zlín, Zlín, Czech Republic David Tučekc Tomas Bata University in Zlín, Zlín, Czech Republic *Tomas Bata University in Zlín, Department of Industrial Engineering and Information Systems, Zlín, Czech Republic, hrabal@fame.utb.cz
utb.fulltext.dates	Paper sent to revision: 24.10.2016 Paper ready for publication: 29.11.2016
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utb.fulltext.sponsorship	The authors are thankful to the Internal Grant Agency of FaME TBU No. IGA/FaME/2015/043 (Management and software support of internal processes in hospitals in Czech Republic) for financial support to carry out this research.
utb.scopus.affiliation	Tomas Bata University in Zlín, Department of Industrial Engineering and Information Systems, Zlín, Czech Republic