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Factors for customer satisfaction and customer dissatisfaction in commercial banks

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Citace článku v časopise:
KOMBO, Felix. Factors for customer satisfaction and customer dissatisfaction in commercial banks. Mediterranean Journal of Social Sciences [online]. 2015, vol. 6, iss. 4S2, s. 584-589. [cit. 2020-01-24]. ISSN 2039-9340. Dostupné z: http://www.mcser.org/journal/index.php/mjss/article/view/7118.

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