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Repozitář publikační činnosti UTB
Differences between ITIL® v2 and ITIL® v3 with respect to service transition and service operation
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| dc.title | Differences between ITIL® v2 and ITIL® v3 with respect to service transition and service operation | en |
| dc.contributor.author | Jašek, Roman | |
| dc.contributor.author | Králík, Lukáš | |
| dc.contributor.author | Žák, Roman | |
| dc.contributor.author | Kolčavová, Alena | |
| dc.relation.ispartof | Proceedings of the International Conference of Numerical Analysis and Applied Mathematics 2014 (ICNAAM-2014) | |
| dc.identifier.issn | 0094-243X Scopus Sources, Sherpa/RoMEO, JCR | |
| dc.identifier.isbn | 978-0-7354-1287-3 | |
| dc.date.issued | 2015 | |
| utb.relation.volume | 1648 | |
| dc.event.title | International Conference on Numerical Analysis and Applied Mathematics (ICNAAM) | |
| dc.event.location | Rhodes | |
| utb.event.state-en | Greece | |
| utb.event.state-cs | Řecko | |
| dc.event.sdate | 2014-09-22 | |
| dc.event.edate | 2014-09-28 | |
| dc.type | conferenceObject | |
| dc.language.iso | en | |
| dc.publisher | American Institute of Physics (AIP) | |
| dc.identifier.doi | 10.1063/1.4912772 | |
| dc.relation.uri | http://scitation.aip.org/content/aip/proceeding/aipcp/10.1063/1.4912772 | |
| dc.subject | ITIL | en |
| dc.subject | Service Operation | en |
| dc.subject | Service transition | en |
| dc.subject | Changes in ITIL | en |
| dc.subject | Life Cycle | en |
| dc.subject | Service Management | en |
| dc.description.abstract | This paper follows the article: Differences Between ITIL (R) V2 and ITIL (R) V3 with Respect to Service Strategy and Service Design. The main aim is to summarize the changes that relate to key publications, Service Transition and Service Operation. In conclusion, areevaluated the objectives of the current version of ITIL (R) v3 and the unofficial benefits. The purpose of these papers is to provide the necessary overview of the current situation in the field of IT management to facilitate and streamline the work of IT managers. | en |
| utb.faculty | Faculty of Applied Informatics | |
| dc.identifier.uri | http://hdl.handle.net/10563/1005214 | |
| utb.identifier.obdid | 43873957 | |
| utb.identifier.scopus | 2-s2.0-84939649944 | |
| utb.identifier.wok | 000355339703048 | |
| utb.source | d-wok | |
| dc.date.accessioned | 2015-07-15T08:42:20Z | |
| dc.date.available | 2015-07-15T08:42:20Z | |
| dc.rights.access | openAccess | |
| utb.contributor.internalauthor | Jašek, Roman | |
| utb.contributor.internalauthor | Králík, Lukáš | |
| utb.contributor.internalauthor | Žák, Roman | |
| utb.contributor.internalauthor | Kolčavová, Alena |
