Using BPM principles to increase the efficiency of processes in higher education in the CR

Abstract

The article deals with the use of process management and process analysis as a component of Business Process Management in the frame of: Individual national project "Effective Institutions - EFIN". The introduction is devoted to the definition of BPM, its waves (developmental perspective) and components. It is followed by a specially developed process modelling component (other components of the BPM will not be analyzed in detail in the text). As next were selected the main conclusions of the project EFIN in relation to the use of BPM for process analyses of higher education institutions.