Digital technologies and sustainable development of tourism: A systematic literature review and future research agenda

Abstract

This study aims to explore the role of digital technologies in the sustainable development of tourism through a systematic literature review. Due to the dearth of literature on the issue, this systematic literature review attempts to highlight the current state of knowledge on the topic using ATLAS.ti 9.1. qualitative data analysis software, along with future research agenda to foster knowledge development. Firstly, the systematic literature review identified through work cloud that tourism, sustainability, digital technology, information, and development are the quite frequently used words in the literature. Secondly, the developed framework of digital technologies and sustainable development of tourism is based on the identified codes, provides an avenue to carry out an empirical study. Thirdly, the future research direction based on the identified gaps is of great worth to work on many important issues related to the theme for giving strong theoretical contributions by future researchers along with significant implications for policymakers, tourist practitioners, and relevant stakeholders. The end part of the article also discusses the limitation of the study.