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Managing TQM's soft side: an explorative study of social care multiservice organizations

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Citace článku v časopise:
CAPOLUPO, Nicola, Zuzana VIRGLEROVÁ a Paola ADINOLFI. Managing TQM's soft side: an explorative study of social care multiservice organizations. TQM Journal [online]. 2023 [cit. 2024-05-29]. ISSN 1754-2731. Dostupné z: https://www.emerald.com/insight/content/doi/10.1108/TQM-01-2022-0037/full/html.

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