Do management practices matter in sustainable SMEs? A conceptual study from a developing country perspective

Abstract

The purpose of this study is to elucidate the practices that have accounted for the survival of hotels in a developing nation. The study is a qualitative inquiry; the researchers saw the need to adopts document analysis as a methodology to achieve the study objective. The usage of document analysis was to have access to a voluminous scientific paper published in the study area and to make a concrete revision out of that. The study centered on hotel industries in mid-sized to large enterprises. The database of Web of Science, Google Scholar, and Scopus was used to access the information needed through the keywords search to draw a meaningful conclusion. The researchers discussed the impacts of decision-making, technology adoption, and human resources by management on hotels. In all, thirty-Nine scientific papers were used out of the numerous papers downloaded which were all published in English. The study, therefore, has both theoretical contributions to literature and likewise to industry players or practitioners in the current era of the business environment in the field of hotel industries. A study limitation is also discussed in the study. © The Authors, (2021). All Rights Reserved.