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The impact of e-service quality on the customer satisfaction and consumer engagement behaviors toward luxury hotels

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Citace článku v časopise:
VO, Thi Nga, Miloslava CHOVANCOVÁ a Thanh Tri HO. The impact of e-service quality on the customer satisfaction and consumer engagement behaviors toward luxury hotels. Journal of Quality Assurance in Hospitality and Tourism [online]. 2019 [cit. 2020-10-01]. ISSN 1528-008X. Dostupné z: https://www.tandfonline.com/doi/abs/10.1080/1528008X.2019.1695701?journalCode=wqah20.

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