TBU Publications
Repository of TBU Publications

The relationships between service quality, customer satisfaction and customer loyalty: An investigation in Vietnamese retail banking sector

DSpace Repository


Find Full text Export to RefWorks
   

 

Files in this item

ČSN ISO 690:2011 citation

Citace článku v konferenčním sborníku:
NGO, Minh Vu. The relationships between service quality, customer satisfaction and customer loyalty: An investigation in Vietnamese retail banking sector. In: 12th Annual International Bata Conference for Ph.D. Students and Young Researchers (DOKBAT) [online]. Zlín: Tomas Bata University in Zlín, 2016, s. 423-434. [cit. 2024-10-09]. Dostupné z: http://dokbat.utb.cz/wp-content/uploads/DOKBAT2016.pdf.

These citations are software generated and may contain errors. To verify accuracy, check the appropriate style guide.

Related articles