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A review of critical success factors for the successful implementation of Lean Six Sigma and Six Sigma in manufacturing small and medium sized enterprises

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dc.title A review of critical success factors for the successful implementation of Lean Six Sigma and Six Sigma in manufacturing small and medium sized enterprises en
dc.contributor.author Stankalla, Roland
dc.contributor.author Koval, Oksana Petrivna
dc.contributor.author Chromjaková, Felicita
dc.relation.ispartof Quality Engineering
dc.identifier.issn 0898-2112 Scopus Sources, Sherpa/RoMEO, JCR
dc.date.issued 2018
utb.relation.volume 30
utb.relation.issue 3
dc.citation.spage 453
dc.citation.epage 468
dc.type article
dc.language.iso en
dc.publisher Taylor and Francis Inc.
dc.identifier.doi 10.1080/08982112.2018.1448933
dc.subject critical success factors en
dc.subject Six Sigma en
dc.subject small and medium-sized enterprises en
dc.subject lean six sigma en
dc.subject top management commitment en
dc.description.abstract Organizations embarking on implementation of Lean Six Sigma and Six Sigma improvement initiatives need to overcome substantial barriers to ensure effectiveness of the implemented approaches. In many cases, implementation of improvement initiatives involves significant investment in establishment of supporting infrastructure and training for the improvement initiatives. While Lean Six Sigma and Six Sigma were initially applied within large corporations, the interest of small and medium-sized enterprises in improvement initiatives is increasing. Implementation of Lean Six Sigma and Six Sigma faces unique barriers in small and medium-sized enterprises associated with the size and availability of the resources. Thus, the aim of this article is to examine the critical success factors that condition successfulness of Lean Six Sigma and Six Sigma implementation in manufacturing small and medium-sized enterprises. Based on seven articles from six countries (the United Kingdom, India, Italy, Kenya, the Netherlands, and Malaysia), the importance of the different critical success factors are examined and compared. Further, the proposed study examines differences in the importance of the critical success factors between small and medium sized enterprises and large corporations. For the conduct of this analysis, six additional papers from Europe, India, and Brazil concerning critical success factors for the implementation of Six Sigma and Lean Sigma in larger manufacturing enterprises were taken into account. Moreover, five priority groups of critical success factors are developed for both organization sizes based on a percentile distribution. The analysis of the identified groups demonstrates similarities in the critical success factors for both types of organizations. In conclusion, it can be stated that “top management commitment” and “linking Six Sigma to business strategy” are the top priority critical success factors, for both small and medium-sized enterprises and large organizations. Additionally, for small and medium-sized enterprises, it is necessary to develop a good communication plan and link Six Sigma to customers. © 2018, © 2018 Taylor & Francis. en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1008447
utb.identifier.obdid 43878342
utb.identifier.scopus 2-s2.0-85046128908
utb.identifier.wok 000457056700008
utb.identifier.coden QUENE
utb.source j-scopus
dc.date.accessioned 2019-07-08T11:59:47Z
dc.date.available 2019-07-08T11:59:47Z
dc.description.sponsorship Internal Grant Agency of Tomas Bata University in Zlin [IGA/FaME/2018/005]; Visegrad Fund [51700045]
utb.contributor.internalauthor Stankalla, Roland
utb.contributor.internalauthor Koval, Oksana Petrivna
utb.contributor.internalauthor Chromjaková, Felicita
utb.fulltext.affiliation Roland Stankalla, Oksana Koval, Felicita Chromjakova Tomas Bata University Faculty of Management and Economics Department of Industrial Engineering and Information Systems Mostni 5139, 760 01 Zlin, Czech Republic Email: roland.stankalla@yahoo.com
utb.fulltext.dates Accepted author version posted online: 21 Mar 2018.
utb.wos.affiliation [Stankalla, Roland; Koval, Oksana; Chromjakova, Felicita] Tomas Bata Univ, Fac Management & Econ, Dept Ind Engn & Informat Syst, Mostni, Zlin, Czech Republic
utb.scopus.affiliation Tomas Bata University, Faculty of Management and Economics, Department of Industrial Engineering and Information Systems, Mostni, Zlin, Czech Republic
utb.fulltext.faculty Faculty of Management and Economics
utb.fulltext.faculty Faculty of Management and Economics
utb.fulltext.faculty Faculty of Management and Economics
utb.fulltext.ou Department of Industrial Engineering and Information Systems
utb.fulltext.ou Department of Industrial Engineering and Information Systems
utb.fulltext.ou Department of Industrial Engineering and Information Systems
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