Fostering community engagement through crowd sourcing: Case studies from the Czech Republic

Haltofová, Barbora

dc.title	Fostering community engagement through crowd sourcing: Case studies from the Czech Republic	en
dc.contributor.author	Haltofová, Barbora
dc.relation.ispartof	Proceedings of the 30th International Business Information Management Association Conference, IBIMA 2017 - Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth
dc.identifier.isbn	978-0-9860419-9-0
dc.date.issued	2017
utb.relation.volume	2017-January
dc.citation.spage	2675
dc.citation.epage	2683
dc.event.title	30th International Business Information Management Association Conference - Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth, IBIMA 2017
dc.event.location	Madrid
utb.event.state-en	Spain
utb.event.state-cs	Španělsko
dc.event.sdate	2017-11-08
dc.event.edate	2017-11-09
dc.type	conferenceObject
dc.language.iso	en
dc.publisher	International Business Information Management Association (IBIMA)	en
dc.subject	civic engagement	en
dc.subject	crowdsourcing	en
dc.subject	participatory budgeting	en
dc.subject	environmental data collection	en
dc.description.abstract	Crowdsourcing in urban governments is defined as the use of new technologies in order to take advantage of citizen knowledge to find solutions to municipal problems. Driven by the constant technological advances and ubiquitous Internet connection, the crowdsourcing platforms are proving to be valuable tools for triggering and engaging the public towards active participation and the collection of citizen knowledge through crowdsourcing has become commonplace. In this article we present the emerging role of crowdsourcing in public administration and systematically review existing crowdsourcing initiatives deployed in the Czech Republic. We first introduce the overall challenge of information collection in public projects. Then, we identify two crowdsourcing usage types: crowdsourcing for participatory budgeting and crowdsourcing for environmental data collection, and illustrate with examples of case studies from the Czech Republic that crowdsourcing leads to deeper civic engagement.	en
utb.faculty	Faculty of Management and Economics
dc.identifier.uri	http://hdl.handle.net/10563/1007943
utb.identifier.obdid	43878265
utb.source	d-orig
dc.date.accessioned	2018-06-15T10:54:19Z
dc.date.available	2018-06-15T10:54:19Z
utb.contributor.internalauthor	Haltofová, Barbora
utb.fulltext.affiliation	Barbora Haltofová, Tomas Baa University in Zlín, Faculty of Management and Economics, Zlín, Czech Republic, haltofova@utb.cz
utb.fulltext.dates	-
utb.fulltext.references	AGORA-CE. 2017. Společně pro Zbraslav (translated as Together for Zbraslav) [Online]. www.participativni-rozpocet.cz. Available: http://www.participativni-rozpocet.cz/praha-zbraslav/o-projektu/ [Accessed 13.7.2017 2017]. ALBRECHT, S., KOHLRAUSCH, N., KUBICEK, H., LIPPA, B., MÄRKER, O., TRÉNEL, M., VORWERK, V., WESTHOLM, H. & WIEDWALD, C. 2008. eParticipation-electronic participation of citizens and the business community in eGovernment. Study on Behalf of the Federal Ministry of the Interior (Germany), Division IT, 1. ALIKHANI, M. 2011. A GIS-based crowdsourcing iPhone Application to Report Neccessities, Civic Issues, and Public Events. University od Gavle, Faculty of Engineering and Sustainable Development. ANTTIROIKO, A.-V. 2012. Urban Planning 2.0. International Journal of E-Planning Research (IJEPR), 1, 16-30. BOUKHRIS, I., AYACHI, R., ELOUEDI, Z., MELLOULI, S. & AMOR, N. B. 2016. Decision Model for Policy Makers in the Context of Citizens Engagement: Application on Participatory Budgeting. Social Science Computer Review, 34, 740-756. BRABHAM, D. C. 2008. Crowdsourcing as a model for problem solving: An introduction and cases. Convergence, 14, 75-90. BRABHAM, D. C. 2009. Crowdsourcing the public participation process for planning projects. Planning Theory, 8, 242-262. BRUN-MARTOS, M. I. & LAPSLEY, I. 2017. Democracy, governmentality and transparency: participatory budgeting in action. Public Management Review, 19, 1006-1021. BUGS, G., GRANELL, C., FONTS, O., HUERTA, J. & PAINHO, M. 2010. An assessment of Public Participation GIS and Web 2.0 technologies in urban planning practice in Canela, Brazil. Cities, 27, 172-181. CASEY, C. & LI, J. 2012. Web 2.0 Technologies and Authentic Public Participation: Engaging Citizens in Decision. Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies: Public and Governmental Interaction Through Web 2.0 Technologies, 197. D21. 2017. Společně pro Zbraslav 2017, Participativní rozpočet MČ Praha-Zbraslav (translated as Together for Zbraslav 2017, Participatory budget of city district Prague-Zbraslav) [Online]. www.vote.d21.me. Available: https://vote.d21.me/vote/NkoDzaYTZ/results?view=results&type=detailed [Accessed 13.7.2017 2017]. DEMOKRACIE2.1. 2017. Společně pro Zbraslav 2017: Participativní rozpočet MČ Praha-Zbraslav (translated as Together for Zbraslav 2017, Participatory budget of city district Prague-Zbraslav) [Online]. Available: https://vote.d21.me/vote/NkoDzaYTZ/results?view=results&type=cummulative. DESOUZA, K. C. & BHAGWATWAR, A. 2014. Technology-enabled participatory platforms for civic engagement: the case of US cities. Journal of Urban Technology, 21, 25-50. DIRKS, S. & KEELING, M. 2009. A vision of smarter cities: How cities can lead the way into a prosperous and sustainable future. IBM Institute for business Value, 8. FAST, V. & RINNER, C. 2014. A systems perspective on volunteered geographic information. ISPRS International Journal of Geo-Information, 3, 1278-1292. FUNG, A. 2006. Varieties of participation in complex governance. Public administration review, 66, 66-75. GARCIA, A. C. B., VIVACQUA, A. S. & TAVARES, T. C. 2011. Enabling Crowd Participation in Governmental Decision-making. J. UCS, 17, 1931-1950. GONZÁLEZ, A., GILMER, A., FOLEY, R., SWEENEY, J. & FRY, J. 2008. Technology-aided participative methods in environmental assessment: An international perspective. Computers, environment and urban systems, 32, 303-316. GOODCHILD, M. F. 2007. Citizens as sensors: the world of volunteered geography. GeoJournal, 69, 211-221. GOOCH, D., WOLFF, A., KORTUEM, G. & BROWN, R. Reimagining the role of citizens in smart city projects. Adjunct Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2015 ACM International Symposium on Wearable Computers, 2015. ACM, 1587-1594. HE, B. 2011. Civic engagement through participatory budgeting in China: Three different logics at work. Public Administration and Development, 31, 122-133. HOWE, J. 2006. The Rise of Crowdsourcing - Forget outsourcing. The new source of cheap labor is everyday people using their spare cycles to create content, solve problems, even do RD. Wired., 14, 176. JOACHYMSTÁL, M. 2017. Na Zbraslavi si z participativního rozpočtu postaví venkovní posilovnu i novou silnici (Translated as The workout court and new road will be build up in Prague-Zbraslav thanks to the participatory budget) [Online]. www.mc-zbraslav.cz. Available: http://www.mc-zbraslav.cz/o-mestske-casti/tiskove-zpravy/na-zbraslavi-si-z-participativniho-rozpoctu-postavi-venkovni-posilovnu-i-novou-silnici-1375cs.html [Accessed 14.7. 2017]. MACINTOSH, A. Characterizing e-participation in policy-making. System Sciences, 2004. Proceedings of the 37th Annual Hawaii International Conference on, 2004. IEEE, 10 pp. MOODY, R. 2007. Assessing the role of GIS in e-government: A tale of e-participation in two cities. Electronic Government, 354-365. MPMP. 2015. Hlášení závady z aplikace PLZNITO v projektu Správa (Translated as Problem reporting in mobile application PLZNITO) [Online]. Mapový portál města Plzně (Translated as Mapping portal of the Pilsen City). Available: http://mapy.plzen.eu/aktuality/hlaseni-zavady-z-aplikace-plznito-v-projektu-sprava.aspx. MVČR. 2017. Dobrá praxe - Plzeň - mobilní aplikace úřadu (Translated as Best practice – Pilsen – mobile application of the city office) [Online]. www.kvalitavs.cz. Available: http://www.kvalitavs.cz/dobra-praxe-plzen-mobilni-aplikace-uradu/ [Accessed 15.7. 2017]. SIEBER, R. Participatory Geoweb: A research agenda. Proceedings of the Spatial Knowledge and Information Canada Conference (SKI-Canada), 2008. SILVA, C. N. 2014. Open Source Urban Governance: Crowdsourcing, Neogeography. Open Source Technology: Concepts, Methodologies, Tools, and Applications: Concepts, Methodologies, Tools, and Applications, 209. SMETANOVÁ, V. 13.12.2016 2016. RE: Využití crowdsourcingu v e-governmentu (Translated as: Using crowdsourcing in e-government). Type to HALTOFOVÁ, B. SOLTYSIAK, M. & SURAJ, M. 2016. Engagement of Local Community Members in Terms of Participatory Budgeting Based on Municipality of Rzeszow. Proceedings of 14th International Scientific Conference: Economic Policy in the European Union Member Countries, Pts 1 and 2, 629-637. SUNDSTROM, L.-M. 2012. i-Government: Interactive Government Enabling Civic. Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies: Public and Governmental Interaction Through Web 2.0 Technologies, 297. SUROWIECKI, J. & SILVERMAN, M. P. 2007. The wisdom of crowds. American Journal of Physics, 75, 190-192. SWANER, R. 2017. Trust Matters: Enhancing Government Legitimacy through Participatory Budgeting. New Political Science, 39, 95-108.
utb.fulltext.sponsorship	The research reported in this paper is financed by the IGA/FaME/2016/Využití crowdsourcingu v e-governmentu Project initiated by the Department of Management and Economics, Tomas Bata University in Zlín.