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Theory and practice of design thinking: Systems approach

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dc.title Theory and practice of design thinking: Systems approach en
dc.contributor.author Šviráková, Eva
dc.relation.ispartof Proceedings of the 30th International Business Information Management Association Conference, IBIMA 2017 - Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth
dc.identifier.isbn 978-0-9860419-9-0
dc.date.issued 2017
utb.relation.volume 2017-January
dc.citation.spage 1426
dc.citation.epage 1436
dc.event.title 30th International Business Information Management Association Conference - Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth, IBIMA 2017
dc.event.location Madrid
utb.event.state-en Spain
utb.event.state-cs Španělsko
dc.event.sdate 2017-11-08
dc.event.edate 2017-11-09
dc.type conferenceObject
dc.language.iso en
dc.publisher International Business Information Management Association (IBIMA) en
dc.subject backward mapping en
dc.subject causal loop diagram en
dc.subject design process en
dc.subject grounded theory en
dc.description.abstract The article describes the practical use of system thinking in product design. The aim of the article is to propose a set of qualitative research methods that can be used to get information about a creative project as a system and use it in practice. The article shows the gradual use of methods on a project that originated at a university in its creative workshops. The data are collected through questionnaires and interviews. The grounded theory method identifies issues from the acquired data and is further solved by the mental mapping technique. Missing parts of the system are added using the backward mapping method. The resulting model is built up using System Thinking Language and is published as a Causal Loop Diagram. This approach enabled both the visible and invisible side of the design process to be displayed. The mental model of the entire design process is very extensive, so the published model solves only one selected category. This category is "project assignment," which is the first phase of the design process. This article is intended for students of creative disciplines at the university who are ready to use systems thinking as well as design thinking. The originality of the article is that it seeks systemic solution to problems that does not have a negative retrospective effect on another part of the design process in the studio. en
utb.faculty Faculty of Multimedia Communications
dc.identifier.uri http://hdl.handle.net/10563/1007940
utb.identifier.obdid 43877587
utb.identifier.scopus 2-s2.0-85048635521
utb.identifier.wok 000443640501013
utb.source d-scopus
dc.date.accessioned 2018-06-15T10:54:19Z
dc.date.available 2018-06-15T10:54:19Z
dc.description.sponsorship Tomas Bata University in Zlin [4/2017/FSR]
utb.contributor.internalauthor Šviráková, Eva
utb.fulltext.affiliation Eva Svirakova, Tomas Bata University in Zlín, Faculty of Multimedia Communications, Stefanikova 2431, 760 01 Zlín, Czech Republic, svirakova@utb.cz,
utb.fulltext.dates -
utb.fulltext.references Ambrose, G. & Harris, P. (2011). Grafický design: designové myšlení. Brno: Computer Press. Corbin, J. & Strauss, A. (1990). Grounded theory research: procedures, canons, and evaluative criteria. Qualitative Sociology. 1990;13(1):3–21. Elmore, R. F. (1980). Backward mapping: implementation research and policy decisions. Political Science Quarterly. 94(4):601–616. Glaser, B. & Strauss, A. (1967). The Discovery of Grounded Theory: Strategies for Qualitative Research. Chicago: Aldine. Hanek, J. (2013). Neviditelná strana designu – praktický průvodce pro studenty grafického designu. [online]. [cit. 2017-08-03]. Available: http://www.lifenetdesigning.info/data/uploads/publikace/neviditelna_strana_designu.pdf Knapp, J. Zeratsky, J., Kowitz, B. (2016). Sprint: how to solve big problems and test new ideas in just five days. London: Bantam Press, 274 p. Simonsen, J. (2017). Backward mapping. [online]. http://jespersimonsen.dk/Downloads/IRIS-SCIS_keynote_Jesper_Simonsen.pdf [cit. 2017-7-20]. Senge, P. M. (2006). The Fifth Discipline. The art and Practice of the Learning Organization. New York: Doubleday/Currency. Šusta, M. (2015). Průvodce systémovým myšlením. Praha: Proverbs, c2015, 136 l. ISBN 978-80-260-7602-5. Soukalová, R. (2016). Design stories aneb kreativní inovace a problémy jejich transferu do praxe. Zlín: Univerzita Tomáše Bati ve Zlíně, FMK, pp. 137. Wheat, D. (2016). Lectures, presentations. University of Bergen, Norway.
utb.fulltext.sponsorship I would like to thank the author of the fashion collection Adéla Malendová for exemplary filling of the questionnaire and for the interview. The article was supported by Project No. 4/2017/FSR, which was financed from the strategic development fund of Tomas Bata University in Zlín.
utb.scopus.affiliation Tomas Bata University in Zlín, Faculty of Multimedia Communications, Stefanikova 2431, Zlín, Czech Republic
utb.fulltext.projects 4/2017/FSR
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