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Business process performance measurement under conditions of business practice

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dc.title Business process performance measurement under conditions of business practice en
dc.contributor.author Zámečník, Roman
dc.contributor.author Rajnoha, Rastislav
dc.relation.ispartof Procedia Economics and Finance 
dc.identifier.issn 2212-5671 Scopus Sources, Sherpa/RoMEO, JCR
dc.date.issued 2015
utb.relation.volume 26
dc.citation.spage 742
dc.citation.epage 749
dc.event.title 4th World Conference on Business, Economics and Management (WCBEM)
dc.event.location Ephesus
utb.event.state-en Turkey
utb.event.state-cs Turecko
dc.event.sdate 2015-04-30
dc.event.edate 2015-05-02
dc.type conferenceObject
dc.language.iso en
dc.publisher Elsevier Science B.V.
dc.identifier.doi 10.1016/S2212-5671(15)00833-3
dc.relation.uri https://www.sciencedirect.com/science/article/pii/S2212567115008333
dc.subject Business process management en
dc.subject controlling en
dc.subject performance management en
dc.subject performance measurement en
dc.description.abstract The paper focuses on the presentation of selected research results related to business process performance measurement carried out in Czech and Slovak enterprises during the period of 2007-2014. There is an emphasis on intermingling and seeking out of mutual associations between theoretical presumptions, previously resolved projects, and realistic observations based on the outcomes of the research conducted and the methodology used. The theoretical part of the paper provides a detailed characterisation of the current state of affairs regarding the investigated performance measurement issue. The following part of the paper defines the basic research methodology and expected contributions of the study. The aim of the paper is also to analyse and synthesize findings regarding the chosen, mainly not traditional methods and models, which have started to be used for business process performance measurement in managerial practice recently. Alternatively, some of them are only been thought of being used in practice in the future. In the final part of the paper, results of the survey are introduced and confronted with those arising from professional studies carried out especially in Germany, Austria and the U.S.A. The results and outcomes of our research studies have confirmed the old saying "What cannot be measured cannot be managed". (C) 2015 The Authors. Published by Elsevier B.V. en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1006796
utb.identifier.obdid 43874364
utb.identifier.wok 000381990300108
utb.source d-wok
dc.date.accessioned 2016-12-22T16:19:13Z
dc.date.available 2016-12-22T16:19:13Z
dc.rights Attribution-NonCommercial-NoDerivs 4.0 International
dc.rights.uri http://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rights.access openAccess
utb.contributor.internalauthor Zámečník, Roman
utb.contributor.internalauthor Rajnoha, Rastislav
utb.fulltext.affiliation Roman Zamecnik a* , Rastislav Rajnoha b a Tomas Bata University in Zlin, nam. T. G. Masaryka 5555, Zlin 760 01, Czech Republic b Tomas Bata University in Zlin, nam. T. G. Masaryka 5555, Zlin 760 01, Czech Republic * Roman Zamecnik. Tel.: +00420-576-032- 528; fax: +00420-576-032- 658 E-mail address: zamecnik@fame.utb.cz
utb.fulltext.dates -
utb.fulltext.sponsorship The authors are thankful to the Operational Programme Education for Competitiveness co-funded by the European Social Fund (ESF) and national budget of the Czech Republic for the grant No. CZ.1.07/2.3.00/20.0147 - "Human Resources Development in the field of Measurement and Management of Companies, Clusters and Regions Performance", which provided financial support for this research.
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