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Customer audit as an important tool stimulating company growth

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dc.title Customer audit as an important tool stimulating company growth en
dc.contributor.author Briš, Petr
dc.contributor.author Klímek, Petr
dc.relation.ispartof Finance and Performance of Firms in Science, Education and Practice 2015
dc.identifier.isbn 978-80-7454-482-8
dc.date.issued 2015
dc.citation.spage 137
dc.citation.epage 145
dc.event.title 7th International Scientific Conference on Finance and Performance of Firms in Science, Education and Practice
dc.event.location Zlín
utb.event.state-en Czech Republic
utb.event.state-cs Česká republika
dc.event.sdate 2015-04-23
dc.event.edate 2015-04-24
dc.type conferenceObject
dc.language.iso en
dc.publisher Univerzita Tomáše Bati ve Zlíně (UTB)
dc.publisher Tomas Bata University in Zlín en
dc.relation.uri https://web.archive.org/web/20180722041033/http://www.ufu.utb.cz/konference/sbornik2015.pdf
dc.subject Audit en
dc.subject Customer Audit en
dc.subject Quality Control en
dc.subject Quality Management en
dc.subject Process Quality en
dc.subject Customer - Supplier Relationship en
dc.description.abstract Customer audit is being used for screening the supplier if he is able continuously supply products or services according to our needs. Such audits shall be helpful in permanent improvement of supplier-customer relationship and to simplify new business deals. Customer audit added value shall be viewed in clarification of all specified demands and expectations leading to the continuous product improvements for both sides. But in reality it is not often the case, especially when customer audit is performed formally, without any conception or by outsourcing. This paper is analyzing the results of quantitative research in customer audits sector related to Czech corporations and steps are proposed which can lead to the valuable businesses management. en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1006470
utb.identifier.obdid 43874472
utb.identifier.wok 000374107300010
utb.source d-wok
dc.date.accessioned 2016-07-26T14:58:36Z
dc.date.available 2016-07-26T14:58:36Z
utb.contributor.internalauthor Briš, Petr
utb.contributor.internalauthor Klímek, Petr
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