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Quality Process Management in Healthcare Facilities

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dc.title Quality Process Management in Healthcare Facilities en
dc.contributor.author Briš, Petr
dc.contributor.author Keclíková, Kristýna
dc.relation.ispartof Proceedings of the 8th European Conference on Management Leadership and Governance
dc.identifier.isbn 978-1-908272-76-8
dc.identifier.isbn 978-1-908272-75-1
dc.date.issued 2012
dc.citation.spage 66
dc.citation.epage 73
dc.event.title 8th European Conference on Management Leadership and Governance (ECMLG)
dc.event.location Pafos
utb.event.state-en Cyprus
utb.event.state-cs Kypr
dc.event.sdate 2012-11-08
dc.event.edate 2012-11-09
dc.type conferenceObject
dc.language.iso en
dc.publisher Academic Conferences and Publishing International (ACPI) en
dc.relation.uri http://academic-conferences.org/pdfs/ECMLG_2012-Abstract-booklet.pdf
dc.subject risk management system en
dc.subject quality management system en
dc.subject integrated management system en
dc.subject patient safety en
dc.subject patient satisfaction survey en
dc.subject risk matrix en
dc.description.abstract The paper deals with the issue of healthcare facilities in the Czech Republic (CR) using integrated management systems and possibilities of standardization. The first part of the paper is aimed at trends in the quality of provided healthcare and patient safety, as perceived by the World Health Organization and the current status and trends in the healthcare facilities management in the CR. The second part focuses more specifically on the standardization of the healthcare facilities management by means of national and international standards. The article tackles mainly the possibilities of integration of management system within the system of ISO standards and their compatibility with national accreditation standards for hospitals in the CR focusing on two key attributes of health care, i.e., quality and patient safety. In connection with this issue the possibility of using ISO 9001 and ISO 31000 having an immediate impact on these attributes is further discussed. The result of a detailed comparison of the above regulations and standards consists in the finding that the standards can be integrated with each other; they are not incompatible, but conversely complement each other. en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1003449
utb.identifier.rivid RIV/70883521:28120/12:43868855!RIV13-MSM-28120___
utb.identifier.obdid 43869053
utb.identifier.wok 000321614900009
utb.source d-wok
dc.date.accessioned 2013-08-21T10:18:24Z
dc.date.available 2013-08-21T10:18:24Z
utb.contributor.internalauthor Briš, Petr
utb.contributor.internalauthor Keclíková, Kristýna
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