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Potentials of Information and Organisational Process Improvement Through Trained Office Staff

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dc.title Potentials of Information and Organisational Process Improvement Through Trained Office Staff en
dc.contributor.author Chromjaková, Felicita
dc.contributor.author Rajnoha, Rastislav
dc.relation.ispartof Journal of Competitiveness
dc.identifier.issn 1804-1728 Scopus Sources, Sherpa/RoMEO, JCR
dc.date.issued 2012
utb.relation.volume 4
utb.relation.issue 1
dc.citation.spage 69
dc.citation.epage 82
dc.type article
dc.language.iso en
dc.publisher Univerzita Tomáše Bati ve Zlíně (UTB) cs
dc.publisher Tomas Bata University in Zlín en
dc.identifier.doi 10.7441/joc.2012.01.06
dc.relation.uri https://www.cjournal.cz/index.php?hid=clanek&bid=archiv&cid=86&cp=
dc.subject competency en
dc.subject structure en
dc.subject assessment en
dc.subject process en
dc.subject staff en
dc.description.abstract This paper describes the main possibilities on how to improve the production rate, total ef- ficiency and profit-cost ratio in the administrative processes of public administrative offices. The results that are realized from this research serves as an important output for public administration offices in Slovakia. Process improvements can be achieved through the efficient utilization of own-staff potentials, especially by the optimal use of training modules. Well trained own-staff can radically improve the efficiency of office works, jobs and processes and can influence the satisfaction of internal and external stakeholders. en
utb.faculty Faculty of Management and Economics
dc.identifier.uri http://hdl.handle.net/10563/1002890
utb.identifier.rivid RIV/70883521:28120/12:43868207!RIV13-MSM-28120___
utb.identifier.obdid 43868301
utb.source j-orig
dc.date.accessioned 2012-07-13T13:47:47Z
dc.date.available 2012-07-13T13:47:47Z
dc.rights Attribution 4.0 International
dc.rights.uri http://creativecommons.org/licenses/by/4.0/
dc.rights.access openAccess
utb.contributor.internalauthor Chromjaková, Felicita
utb.contributor.internalauthor Rajnoha, Rastislav
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