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Proposal of evaluation criteria for free and open source tools for modelling and support of it service management according to ITIL

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Citace článku v konferenčním sborníku:
KRÁLÍK, Lukáš, Roman ŠENKEŘÍK a Roman JAŠEK. Proposal of evaluation criteria for free and open source tools for modelling and support of it service management according to ITIL. In: Proceedings - 29th European Conference on Modelling and Simulation, ECMS 2015 [online]. Varna: European Council for Modelling and Simulation (ECMS), 2015, s. 537-542. [cit. 2019-06-25]. Dostupné z: http://www.scs-europe.net/dlib/2015/ecms2015acceptedpapers/0537-is_ECMS2015_0122.pdf.

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