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Crisis communication in museums

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dc.title Crisis communication in museums en
dc.contributor.author Tomaštík, Marek
dc.contributor.author Víchová, Kateřina
dc.contributor.author Černohlávková, Eva
dc.relation.ispartof Marketing Identity: Digital Mirrors, Pt II
dc.identifier.issn 1339-5726 Scopus Sources, Sherpa/RoMEO, JCR
dc.identifier.isbn 978-80-8105-985-8
dc.date.issued 2018
dc.citation.spage 309
dc.citation.epage 315
dc.event.title 15th Annual International Scientific Conference on Marketing Identity - Digital Mirrors
dc.event.location Smolenice
utb.event.state-en Slovakia
utb.event.state-cs Slovensko
dc.event.sdate 2018-11-06
dc.event.edate 2018-11-07
dc.type conferenceObject
dc.language.iso en
dc.publisher Univ Ss Cyril & Methodius Trnava-UCM Trnava
dc.relation.uri https://fmk.sk/download/Marketing-Identity-Digital-Mirrors-II.pdf
dc.subject Crisis Communication en
dc.subject Crisis Plan en
dc.subject Crisis Situation en
dc.subject Public relations of Museums en
dc.subject Risk Management en
dc.subject Situational Crisis Communication Theory en
dc.subject Social Media en
dc.subject Social-mediated Crisis Communication en
dc.description.abstract Crisis communication in museums is not much more comprehensive in museums in the Czech Republic. Foreign experience shows that the need for risk management in the museum sector also requires the development of museum crisis communication plans. The crises that need to be communicated have a heterogeneous nature and come suddenly with varying degrees of intensity. It is essential for the museum to be ready for crisis communication inside and outside the organization. The paper presents potential crisis situations in museums. The study also maps the state of the crisis plan and the use of crisis communication in the Czech museums. en
utb.faculty Faculty of Logistics and Crisis Management
utb.faculty Faculty of Applied Informatics
dc.identifier.uri http://hdl.handle.net/10563/1008714
utb.identifier.obdid 43880499
utb.identifier.wok 000467819300029
utb.source d-wok
dc.date.accessioned 2019-08-07T12:05:25Z
dc.date.available 2019-08-07T12:05:25Z
dc.description.sponsorship Development Project of the Organization, Tomas Bata University in Zlin [ROV/FLKR/2018/004]; Faculty of Logistics and Crisis Management; Integral Grant Agency, Tomas Bata University in Zlin [IGA/FLKR/2018/006]
utb.contributor.internalauthor Tomaštík, Marek
utb.contributor.internalauthor Víchová, Kateřina
utb.contributor.internalauthor Černohlávková, Eva
utb.fulltext.sponsorship This paper was supported by the Development Project of the Organization, Tomas Bata University in Zlín ROV/FLKR/2018/004 and Faculty of Logistics and Crisis Management and by the Integral Grant Agency, Tomas Bata University in Zlín IGA/FLKR/2018/006 and Faculty of Logistics and Crisis Management.
utb.wos.affiliation [Tomastik, Marek; Cernohlavkova, Eva] Tomas Bata Univ Zlin, Fac Logist & Crisis Management, Namestie TG Masaryka 5555, Zlin 76001, Czech Republic; [Vichova, Katerina] Tomas Bata Univ Zlin, Fac Appl Informat, Namestie TG Masaryka 5555, Zlin 76001, Czech Republic
utb.fulltext.projects ROV/FLKR/2018/004
utb.fulltext.projects IGA/FLKR/2018/006
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