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Measurement and management of performance of companies using benchmarking tools

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dc.title Measurement and management of performance of companies using benchmarking tools en
dc.contributor.author Škodáková, Petra
dc.contributor.author Pavelková, Drahomíra
dc.contributor.author Knápková, Adriana
dc.contributor.author Drobný, Jiří
dc.relation.ispartof Annual Technical Conference - ANTEC, Conference Proceedings
dc.identifier.isbn 978-1-61738-660-2
dc.date.issued 2010
utb.relation.volume 3
dc.citation.spage 1918
dc.citation.epage 1922
dc.event.title 68th Annual Technical Conference of the Society of Plastics Engineers 2010, ANTEC 2010
dc.event.location Orlando, FL
utb.event.state-en United States
utb.event.state-cs Spojené státy americké
dc.event.sdate 2010-05-16
dc.event.edate 2010-05-20
dc.type conferenceObject
dc.language.iso en
dc.publisher Society of Plastics Engineers, Inc., Brookfield Center
dc.relation.uri http://app.knovel.com/web/view/swf/show.v/rcid:kpANTECPY1/cid:kt007YBE84/viewerType:pdf/root_slug:antec-2010-plastics-annual?cid=kt007YBE84&page=8
dc.subject Benchmarking en
dc.subject Performance management en
dc.subject Performance measurement en
dc.description.abstract The paper deals with methods of measurement of company performance and identification of key factors that influence it. It is based on the results from a research involving managers of selected companies, which took place within the scope of cooperation of the university with a cluster of plastic processing companies. Further in the contribution is presented the possibility of increasing performance of companies using benchmarking tools for the identification of strengths and weaknesses, which affect the company performance. This is shown on a practical example of a cluster activity. en
utb.faculty Faculty of Technology
dc.identifier.uri http://hdl.handle.net/10563/1004085
utb.identifier.obdid 43867868
utb.identifier.scopus 2-s2.0-77956939945
utb.identifier.coden ACPED
utb.source d-scopus
dc.date.accessioned 2015-01-15T13:20:24Z
dc.date.available 2015-01-15T13:20:24Z
utb.contributor.internalauthor Škodáková, Petra
utb.contributor.internalauthor Pavelková, Drahomíra
utb.contributor.internalauthor Knápková, Adriana
utb.fulltext.affiliation Petra Skodakova 1 , Drahomira Pavelkova 2 , Adriana Knapkova 3 , Jiri G.Drobny 4 1,2,3 Tomas Bata University in Zlin, Faculty of Management and Economics, Czech Republic 4 Drobny Polymer Associates, Merrimack, USA
utb.fulltext.dates -
utb.fulltext.references 1. NEELY, A., GREGORY, M., PLATTS, K. Performance measurement system design: A literature review and research agenda. In International Journal of Operations & Production Management, Vol. 15, No. 4, pp. 80–116 (1995). 2. American Productivity & Quality Center (APQC). The Benchmarking Management Guide. Kreton: Productivity Press (1993). ISBN 1-56327-045-5. 3. CAMP, R. C. Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance. 1. ed. Wisconsin: ASQC Quality Press (1989). ISBN 978-1-56327-352-0. 4. KARLÖF, B., ÖSTBLOM, S. Benchmarking: A Signpost to Excellence in Quality and Productivity, 208 p. New York: John Wiley & Sons, Inc. (1993). ISBN: 978-0-471-94180-4 5. WATSON, G. H. Strategic Benchmarking: How to Rate Your Company's Performance against the World's Best. New York: John Wiley & Sons, Inc. (1993). ISBN 0-471-58600-5. 6. Global Benchmarking Network. Report Showing the Findings from a Global Survey on Business Improvement and Benchmarking [online]. January 2009 [cit. 2009-02-08]. Available from: <http://www.globalbenchmarking.org/newsitems/findings_global_survey_on_business_improvement_and_benchmarking.pdf>. 7. KAPLAN, R. S., NORTON, D. P. Balanced Scorecard: Translating Strategy into Action. Boston: Harvard Business School Press (1996). ISBN 0-87584-651-3. 8. HAMMER, M. Agenda 21. Praha: Management Press (2002). ISBN 80-7261-074-0. 9. AKEN, E., COLEMAN, G. D. Building Better Measurement. In Industrial Management. Vol. 44, No. 4, pp. 28–33 (2002).
utb.fulltext.sponsorship Authors are thankful to Czech Science Foundation in the Czech Republic (GA CR) No. 402/09/1739 for financial support to carry out this investigation.
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