Spokojenost klientů školy očima vedoucích a pedagogických pracovníků

Kočvarová, Ilona

dc.title	Spokojenost klientů školy očima vedoucích a pedagogických pracovníků	cs
dc.title	Client satisfaction at school from the view of school executives and teachers	en
dc.contributor.author	Kočvarová, Ilona
dc.relation.ispartof	Orbis Scholae
dc.identifier.issn	1802-4637 Scopus Sources, Sherpa/RoMEO, JCR
dc.date.issued	2013
utb.relation.volume	7
utb.relation.issue	1
dc.citation.spage	67
dc.citation.epage	77
dc.type	review
dc.language.iso	cs
dc.publisher	Univerzita Karlova v Praze, Pedagogická fakulta	cs
dc.relation.uri	http://www.orbisscholae.cz/index.php?option=com_content&view=article&id=120&Itemid=117
dc.subject	Client satisfaction	en
dc.subject	Quality management at school	en
dc.subject	School quality	en
dc.description.abstract	The article is focused on client satisfaction at school from the view of chosen school workers. A model of school satisfaction is created on the base of a qualitative analysis. Basic characteristics of school satisfaction are depicted in the text, as well as problems connected to school satisfaction surveys.	en
utb.faculty	Faculty of Humanities
dc.identifier.uri	http://hdl.handle.net/10563/1003550
utb.identifier.obdid	43870072
utb.identifier.scopus	2-s2.0-84886710750
utb.source	j-scopus
dc.date.accessioned	2013-11-29T09:49:01Z
dc.date.available	2013-11-29T09:49:01Z
dc.rights	Attribution 4.0 International
dc.rights.uri	https://creativecommons.org/licenses/by/4.0/
dc.rights.access	openAccess
utb.contributor.internalauthor	Kočvarová, Ilona
utb.fulltext.affiliation	Ilona Kočvarová Univerzita Tomáše Bati ve Zlíně, Ústav školní pedagogiky Mgr. Ilona Kočvarová, Ph.D., Ústav školní pedagogiky, Fakulta humanitních studií, Univerzita Tomáše Bati ve Zlíně kocvarova@fhs.utb.cz
utb.fulltext.dates	-
utb.fulltext.sponsorship	-
utb.fulltext.projects	-
utb.fulltext.faculty	Faculty of Humanities
utb.fulltext.ou	Department of School Education