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The mediating effects of switching costs on the relationship between service quality, customer satisfaction and customer loyalty: A study in retail banking industry in Vietnam | 1518 |
prosinec 2024 | leden 2025 | únor 2025 | březen 2025 | duben 2025 | květen 2025 | červen 2025 | |
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The mediating effects of switching costs on the relationship between service quality, customer satisfaction and customer loyalty: A study in retail banking industry in Vietnam | 34 | 47 | 36 | 59 | 27 | 26 | 13 |
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Fulltext_1008662.pdf | 657 |
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