Managerial competency of crisis managers

Abstract

Crisis management is at the time of dramatic changes external settings to current issues. In today's tough competitive setting we can assume that organizations will increasingly compete for the most able employees who continue to deepen their knowledge, which are able to use not only normal but also crisis management. The managerial competency consist of skills and abilities contribute to the excellent performance of crisis managers. Crisis manager must be a strong managerial personality is able to cope with mentally and physically demanding process recovery company. Crisis manager has to deal with crisis situations well, it is necessary to constantly develop their managerial competency. (C) 2015 Published by Elsevier Ltd.