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Do job satisfaction and customer satisfaction affect firm's overall performance? A new empirical evidence

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Citace článku v konferenčním sborníku:
NGO, Minh Vu, DonVito VALLE, Drahomíra PAVELKOVÁ a Luis Antonio BELTRÁN-PRIETO. Do job satisfaction and customer satisfaction affect firm's overall performance? A new empirical evidence. In: Proceedings of the 3rd International Conference on Finance and Economics 2016 [online]. Ho Chi Minh City: Tomas Bata University in Zlín, 2016, s. 763-779.

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