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Exploring the Impact of Physical Surroundings of the Automobile Workshops on Customer Loyalty: With Evidence from Sri Lanka

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Citace článku v konferenčním sborníku:
WANNINAYAKE, W.M.C. Bandara, Pavel CHOVANEC a Miloslava CHOVANCOVÁ. Exploring the Impact of Physical Surroundings of the Automobile Workshops on Customer Loyalty: With Evidence from Sri Lanka. In: Znalosti pro tržní praxi 2015: Ženy - podnikatelky v minulosti a současnosti [online]. Olomouc: Societas Scientiarum Olomucensis II, 2015, s. 265-274. [cit. 2019-12-08]. Dostupné z: http://knowledgeconference.upol.cz/downloads/2015-Sbornik_Znalosti.pdf.

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